What Is The Best Heat Pump Brand?

Top 5 Heat Pump Brands Based Off Consumer Reports

What is the best brand on the market?” 


Am I getting the best available option for my money?


These are two of the most common questions we hear almost everyday. Which unfortunately go unanswered far too often, especially when talking about HVAC. 


In most cases company’s or salesmen will just use this as an opportunity to tell the customer why the product they sell is the best available option. Without telling them anything about what else is available.


And if there is one thing we have learned over our 19 years in business it is that HVAC is almost never a one size fits all, even if the product one company sells works perfect for you neighbor it may not be the right fit for you.


Which can lead to much debate around the question “what is the best heat pump brand?


So for the sake of this article we will be ranking heat pump brands based on consumer reports “customer satisfaction” rankings.


It is important to note that Consumer Reports is a completely independent agency that does not accept funds from any third parties so the rankings displayed are strictly based on customer responses.


Our goal is that by the end of this article you will be able to make an informed decision that you feel comfortable with when it comes to purchasing your next heating system. 


So without further adieu let’s take a look at the Consumer Reports customer satisfaction rankings as of March 2023 and the top 5 heat pump brands.

Consumer Reports

Consumer Reports

  1. Mitsubishi

Coming in at the #1 spot we have Mitsubishi Electric. After revolutionizing the HVAC industry in 1959 with the invention of the ductless mini-split, Mitsubishi has continued to be at the forefront of innovation and quality. Over the years Mitsubishi has expanded their line of HVAC products from mini-splits to traditional heat pumps all the while making sure to keep efficiency and quality as their top priority. Along with that Mitsubishi’s are some of the most cost effective systems to install, not only are they highly energy efficient but they can be thousands of dollars cheaper than their competitors. 

  1. Trane

Started by a Norwegian business man in 1913 Trane has been going strong for over 100 years. By offering quality equipment at a fair price and consistently pushing the envelope when it comes to HVAC technology Trane has been voted America’s most trusted brand from 2015-2023 by Lifestory Research. Offering everything from traditional heat pumps to whole home air cleaners Trane has a wide range of products for you to choose from all offering top of the line quality and reliability. On top of all that, Trane remains dedicated to creating environmentally friendly HVAC solutions and have been chosen as the Green Builder featured brand index winner since 2018.

  1. American Standard

Since working with NASA in 1969 to help design the HVAC systems for Apollo 11, American Standard has lived up to its name. Offering a wide range of services from plumbing to HVAC, American Standard has been serving American homes for over 100 years. By providing durable and dependable products American Standard has been able to stay at the forefront of the industry since its conception in the 1880’s. Testing all of their products for over 2,500 hours before they ever hit the market American Standard makes sure when you buy their products you are getting what you paid for.

  1. Fujitsu

Based out of Tokyo, Japan, Fujitsu much like Mitsubishi specializes in the production of ductless mini-splits. With that said, Fujitsu also has a wide range of heating and cooling options from traditional heat pumps to gas and electric furnaces that can be made to fit just about any home. Being a bit cheaper than Mitsubishi – Fujitsu is often seen as the more easily affordable option when comparing the two. Fujitsu also takes pride in their goal to be carbon neutral by 2025.

  1. Carrier

Even if you’ve never had a Carrier unit installed in your home you have most likely heard about them in the last few years. Making headlines in 2017 Carrier was contemplating moving manufacturing to Mexico like many other HVAC companies, but ultimately decided to remain in America saving thousands of jobs. By remaining in America Carrier was not only able to keep the label “American made” intact but they were also able to continue to provide product reliability to their customers. 


So Which Brand is The Best?


While every brand has their pro’s and con’s it is important to note that all brands listed above are rated so highly for a reason. 


When it comes to HVAC there are really two major factors that one wants out of their new system, reliability and consistent comfort.


And all of these brands offer those very two things.


Ultimately what it comes down to is which option is the best for you? 


The best first step to take is talking to your local HVAC professionals to learn more about each brand and what may be best for you.


With that though it is always important to be informed before making any decisions, especially when you are considering spending the money for a new HVAC system. And that is why we are here today.


After 19 years in business we have put in all types of systems, and been asked thousands of times “what is the best heat pump brand?


So hopefully now you have a better idea as to what heat pump brand you want to go with when you decide to take the leap and have a new HVAC system installed.